Privacy Policy for Kayabyd.lk
Effective Date: 24/03/2026
1. Introduction
Welcome to Kayabyd.lk (“we”, “our”, “us”). We operate an eCommerce platform and are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make purchases, or interact with our services, including marketing and analytics tools.
2. Information We Collect
a. Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
b. Payment Information
Payments are processed securely through third-party payment providers. We do not store full credit/debit card details.
c. Account Information
- Login credentials (if account registration is available)
- Purchase history and preferences
d. Technical & Usage Data
- IP address
- Device type and browser
- Pages viewed, time spent, clicks, and navigation paths
e. Marketing & Tracking Data
- Cookie identifiers
- Pixel tags (e.g., Meta Pixel, Google Ads tags)
- Ad interaction data (views, clicks, conversions)
3. How We Collect Data
We collect information when you:
- Make a purchase
- Create an account
- Subscribe to newsletters or promotions
- Fill out forms or contact us
- Interact with ads or marketing campaigns
- Browse the website (via cookies and tracking technologies)
4. How We Use Your Information
We use your information to:
Order & Service Fulfillment
- Process and deliver orders
- Manage payments and invoices
- Provide customer support
Marketing & Remarketing
- Run targeted advertising campaigns (Google Ads, Meta Ads, etc.)
- Show personalized ads based on your browsing behavior
- Send promotional emails and offers (with your consent)
Analytics & Optimization
- Analyze user behavior and website performance
- Improve product offerings and user experience
- Measure marketing campaign effectiveness
Security & Compliance
- Detect fraud and prevent unauthorized activity
- Comply with legal obligations
5. Remarketing & Advertising
We use third-party advertising services such as:
- Google Ads Remarketing
- Meta (Facebook/Instagram) Advertising
- Other display and social media platforms
These services use cookies and tracking technologies to:
- Display ads to users who previously visited our site
- Personalize advertising content
- Measure campaign performance
You can opt out of personalized advertising via:
- Google Ads Settings
- Facebook Ad Preferences
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze traffic and behavior
- Deliver targeted advertisements
Types of cookies we use:
- Essential cookies
- Performance & analytics cookies
- Marketing & advertising cookies
You can manage or disable cookies through your browser settings.
7. Sharing Your Information
We may share your data with:
Service Providers
- Payment gateways
- Shipping and logistics partners
- Marketing and analytics platforms (e.g., Google, Meta)
Legal Requirements
- Authorities when required by law
We do not sell your personal data to third parties.
8. Data Retention
We retain your data:
- As long as necessary to fulfill orders and services
- For legal, tax, and regulatory purposes
- For marketing purposes until you opt out
9. Data Security
We implement appropriate security measures, including:
- SSL encryption
- Secure servers
- Access control systems
However, no online system is 100% secure.
10. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw marketing consent
- Object to data processing
To exercise your rights, contact us below.
11. Third-Party Tools & Integrations
We may use tools such as:
- Google Analytics
- Meta Pixel
- Email marketing platforms
- CRM systems
These tools may collect and process your data according to their own privacy policies.
12. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children.
13. Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted on this page with a revised effective date.
14. Contact Information
Kayabyd.lk
📧 Email: info@kayabyd.lk
📞 Phone: 077 997 9699
📍 Address: 966/A/3, Pannipitiya rd, Pelawatta, Sri Lanka